Customer enquiryEveryHello
“A pipe burst in Parkhurst. The water is off. Can someone come today?”
A job request you can prioritise✓ Parkhurst✓ Burst pipe✓ Water switched off✓ Urgent todayCall customer →
What changes for your business
What changes for your business
Respond while you are on the tools
Give the customer a useful first response without stopping the current job.
Call the right jobs first
See the problem, location, urgency and water state at a glance.
Start every callback further ahead
Open the conversation with the important details already gathered.
For the working day
The answers you need before the callback
What has happened?
Leak, blockage, geyser, fitting or another problem.
Is anything still at risk?
Whether water is running, isolated or causing damage.
Where is the job?
Suburb, property and access details.
When do they need help?
Urgency and preferred timing.
See the value
The customer gets help now. You know which call comes next.
Instead of a bare ‘please call me’, you receive the issue, suburb, urgency and contact details in one request.
For plumbers
Help me miss fewer plumbing jobs →Help me miss fewer plumbing jobs
EveryHello Passport · R1,000 setup + R450/month